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Context Help

If you lose your way inside our Control Panel, the very first step you should take is to push the Help button, which is visible on each page. A popup will show up. It contains thorough info about all the actions that you can carry out on the given page. Each pop-up menu shows up on the very same page so that you can quickly return to your work.

Video Tutorials

We have a huge library of video tutorials describing how to use our Control Panel. They're meant for those of you who want to see how things are getting done instead of only reading articles. In this way, everyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't find the answer you searching for, take a look at our extensive FAQ section, which covers questions asked by real individuals and provides practical solutions. We frequently "revamp" our FAQ section with new questions & answers in an attempt to cover all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't discover the answer you need in the FAQ section either, you can touch base with our fantastic team of client support engineers available 24/7 and ready to assist you with any issue. Each support ticket you send will be answered within one hour (the average ticket response time being only 20 mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 236861

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com